Privacy Policy

Last Updated: October 22, 2025

1. Introduction

Welcome to General Source Inc ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, company name, and other details you provide when contacting us or requesting a quote.

• Technical Information: such as your IP address, browser type, operating system, and pages visited on our website.

• Cookies: small data files used to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes for forklift service and repair.

• Schedule service appointments or follow up on maintenance requests.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory requirements.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share it only with:

• Trusted third-party service providers (e.g., website hosting, analytics) who help us operate our business.

• Legal authorities, if required by law or to protect our legal rights.

5. Data Security

We use appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of internet transmission is completely secure.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent to data processing (where applicable).

To exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, though this may limit certain website functionality.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data.

 

SMS Terms of Service

Last Updated: October 22, 2025

1. Introduction

By opting in to receive SMS messages from General Source Inc (“we,” “us,” or “our”), you agree to these SMS Terms of Service and our general Privacy Policy. These terms describe how we collect, use, and manage text messaging communications with you.

2. Message Frequency

We may send you SMS messages related to:

• Service appointment confirmations and reminders

• Repair status updates

• Invoices or payment confirmations

• Occasional promotions or special offers (if you have opted in)

Message frequency may vary depending on your interaction with us.

3. Opt-In Consent

By providing your mobile phone number and choosing to receive SMS messages, you consent to receive text messages from General Source Inc at the number provided. Consent to receive marketing text messages is not a condition of purchase.

4. Opt-Out Instructions

You can opt out at any time by replying STOP to any of our messages.
After you send STOP, you will receive a confirmation message to verify your opt-out. Once confirmed, you will no longer receive SMS messages from us unless you re-subscribe.

5. Help and Support

For help with SMS messages, reply HELP or contact us directly at:
Phone: 407-506-2021

6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.
You are responsible for any charges related to receiving SMS messages.

7. Supported Carriers

Our messages are supported by most major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. However, message delivery is subject to your mobile carrier’s network availability.

8. Privacy

We respect your privacy. Your phone number and message content are managed according to our Privacy Policy. We will never sell or share your phone number with third parties for marketing purposes.

9. Changes to These Terms

We may update these SMS Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about these SMS Terms of Service, please contact us.